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Leverage AI/ML techniques with traditional IT operations management to enhance performance

AIOps is a powerful tool that enables organizations to optimize their IT operations, enhancing the reliability and performance of their infrastructure and applications.

As a ServiceNow professional services partner, 8Bit System assists enterprises in designing, developing, and managing custom ServiceNow applications and integrations with other enterprise systems and data sources to enhance IT, employee, and customer workflows.

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Our skilled AIOps experts provide both professional and managed services on MoogSoft’s AIOps platform, ensuring faster and more accurate incident detection and remediation.

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8Bit System AIOps Implementation Approach

Data Collection and Normalization

We utilize AIOps platforms and big data technologies to collect, transform, and aggregate data from various sources, ensuring effective data backup and retention. This approach maintains the data quality required to drive data analytics and machine learning for ITOps.

Data Analytics

After the data is properly collected and aggregated, our data scientists conduct statistical analysis to extract valuable insights.

Machine Learning

As the next step in data analytics, we implement machine learning models that learn from the insights derived and enable automated decision-making.

DevOps Artificial Intelligence AI

As the final step, we integrate AI-driven cognitive intelligence into automated IT operations to minimize the need for manual interventions.

Our AIOps Technology and Platform Expertise​

8Bit AIOps will be instrumental in driving new efficiencies for IT teams. We simplify the adoption of advanced next-generation AIOps technologies and platforms, seamlessly integrating them with traditional ITSM solutions.

8Bit AIOps experts not only assist IT teams in identifying problems and areas of concern but also facilitate the rapid resolution of issues once detected, using the following technologies.

ITSM Data Collection and Intelligent Analytics:

· MoogSoft, Splunk, IBMQradar

Data Aggregation Tools and Technologies:

· Elasticsearch, Apache Kafka, Apache Hive, Apache HBase, CloverETL, KETL, Rsyslog, Logstash